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How to configure your 3CX phone system for theVOIP.city VOIP trunks

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Go to your 3CX Admin Page and login. After login go to SIP Trunks and click on Add SIP Trunk
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Select Generic Country, Generic VOPI Provider and enter the Main Trunk Number provided.
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Enter the name of the trunk. This can be anything.
For the server, provide the server name provided. (e.g. xxx.thevoip.city)
Enter the provided number of Simultaneous calls.
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The type of authentication is Register/Account based.
Enter the Authentication ID - typically same as the Trunk Number.
The authentication password will be provided as well.
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To ensure your calls are routed correctly, please select the extension you want to route to during and after office hours. This can be a queue or a ring group depending on your configuration.
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Once you press OK on the top to save, check that the trunks are registered by looking back at the SIP trunks page. A green dot signifies that it's registered correctly.

If you have any further questions, please contact us.

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